1. Introduction

This Privacy Policy explains how Cassie Perfumes (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with our services. It also describes your privacy rights and how the law protects you in Malaysia under the Personal Data Protection Act 2010 (PDPA).

We use your personal data to process orders, provide customer service, and improve your shopping experience. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Interpretation and Definitions

2.1 Interpretation

The words where the initial letter is capitalized have meanings defined under the following conditions. The definitions below shall have the same meaning whether they appear in singular or in plural.

2.2 Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Website or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Cassie Perfumes, a business registered and operating in Malaysia.
• Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing activity among other uses.
• Device means any device that can access the Service such as a computer, smartphone, or tablet.
• Personal Data means any information that relates to an identified or identifiable individual.
• Service refers to the online services and sales provided through the Cassie Perfumes Website.
• Usage Data refers to data collected automatically, either generated by your use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Cassie Perfumes, accessible at https://cassieperfumesmy.com/.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Features refers to specific services, tools, or functionalities available on our Website.
• Feature Data means any data you provide or input while using a specific Feature on our Website.

3. Collecting and Using Your Personal Data

3.1 Types of Data Collected

Personal Data
While using our Website and Services, we may ask you to provide certain personally identifiable information, which may include but is not limited to:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party providers)

Usage Data
Usage Data is collected automatically when you use the Website. This may include information such as:

• Your device’s Internet Protocol (IP) address
• Browser type and version
• Pages of our Website that you visit
• Time and date of your visit
• Time spent on those pages
• Unique device identifiers and other diagnostic data

Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze traffic on our Website. You can disable Cookies in your browser settings, but some features of the Website may not function properly without them.

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3.2 How We Use Your Personal Data

Cassie Perfumes may use your personal data for the following purposes:

• To process and deliver your orders
• To communicate with you regarding your purchases, inquiries, or requests
• To provide you with updates, promotions, and marketing offers (only if you subscribe)
• To improve our Website, products, and customer service
• To comply with applicable laws and regulations in Malaysia

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. These technologies help us provide a smoother shopping experience, remember your preferences, and analyze how our Website is used so we can improve our services.

The tracking technologies we may use include:

4.1 Cookies (Browser Cookies)

A cookie is a small file placed on your device. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you disable cookies, some parts of our Website may not function properly. Unless you have adjusted your browser settings to refuse cookies, our Website may use cookies.

4.2 Web Beacons & Pixels

Certain parts of our Website and our marketing emails may contain small electronic files known as web beacons or pixel tags. These allow us to, for example, count how many visitors view certain pages, track if an email has been opened, or measure the effectiveness of promotions.

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Types of Cookies We Use

Necessary / Essential Cookies

• Type: Session Cookies
• Purpose: These cookies are essential for you to browse our Website and use its features, such as adding items to your shopping cart and completing a purchase. Without them, services you request cannot be provided.

Cookies Policy / Notice Acceptance Cookies

• Type: Persistent Cookies
• Purpose: These cookies record if you have accepted or dismissed our cookie consent notice.

Functionality Cookies

• Type: Persistent Cookies
• Purpose: These cookies allow us to remember your preferences and choices, such as your login details, shipping information, or language settings, so that you don’t need to re-enter them each time you visit.

5. Use of Your Information

Cassie Perfumes may use your personal data for the following purposes:

• To Provide and Maintain Our Services
  To process and deliver your orders, monitor the usage of our Website, and ensure our services run smoothly.
• To Manage Your Account
  To manage your registration and provide access to account features, including order history and saved preferences.
• For the Performance of a Contract
  To fulfill any purchase or service contract you have entered into with us through the Website.
• To Contact You
  To communicate via email, phone, SMS, or push notifications regarding updates, order information, security alerts, or service-related messages.
• To Provide News, Offers, and Promotions
  To send you information about new products, promotions, or events similar to products or services you have purchased or shown interest in, unless you have opted out of receiving such communications.
• To Manage Your Requests
  To respond to your inquiries, complaints, or requests submitted through the Website.
• For Business Transfers
  In the event of a merger, acquisition, sale, or transfer of assets, your personal data may be part of the transferred assets.
• For Other Purposes
  To perform data analysis, track usage trends, evaluate the effectiveness of marketing campaigns, and improve our Website, services, products, and your overall shopping experience.

6. Sharing of Information

We are committed to protecting your personal information and will not share your data with third parties, except in the limited circumstances described below:

6.1 Internal Use Only

Your data is kept within Cassie Perfumes and is not shared with external entities. The information you provide is used solely to operate and improve our Website and services.

6.2 Future Services and Features

If we develop new services or features in the future (such as a new website or mobile application) that allow users to log in with the same account, we may use your existing account information to facilitate access. You will be notified, and your consent will be obtained where required by law.

6.3 Collaboration with Third Parties

If we collaborate with other companies to offer new features or enhance your experience, we may share your information with these partners. Any such sharing will be communicated in advance, and your explicit consent will be obtained.

6.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

At this time, we do not share your data outside of the scenarios mentioned above. If our practices change in the future, we will update this Privacy Policy and notify you accordingly.

7. Retention of Your Personal Data

7.1 Personal Data

Cassie Perfumes will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain and use your personal data to the extent required to:

• Comply with legal obligations under Malaysian law (such as PDPA requirements),
• Resolve disputes,
• Enforce our legal agreements and policies.

7.2 Usage Data

Usage Data collected automatically from your activity on our Website is generally retained for a shorter period for internal analysis. This data may be kept longer if it is necessary to:

• Strengthen the security of our Website and services,
• Improve the functionality and performance of our Website,
• Comply with legal obligations.

8. Transfer of Your Personal Data

Your information, including Personal Data, is processed at Cassie Perfumes’ operating offices and in any other places where the parties involved in the processing are located. This means that your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Cassie Perfumes will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

9. Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our Website may provide you with the ability to delete certain information directly from within the service.

You may update, amend, or delete your information at any time by signing in to your account (if you have one) and visiting the account settings section to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information if we have a legal obligation or lawful basis to do so.

10. Disclosure of Your Personal Data

10.1 Business Transactions

If Cassie Perfumes is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

10.2 Law Enforcement

Under certain circumstances, Cassie Perfumes may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

10.3 Other Legal Requirements

Cassie Perfumes may disclose your personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation,
• Protect and defend the rights or property of Cassie Perfumes,
• Prevent or investigate possible wrongdoing in connection with the Website or Services,
• Protect the personal safety of users of the Website or the public,
• Protect against legal liability.

11. Data Security

The security of your personal data is important to us. Cassie Perfumes takes reasonable precautions and follows industry best practices to protect your personal data from unauthorized access, use, alteration, or destruction.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

Security measures we implement include:

• Encryption: We use encryption protocols to protect data during transmission.
• Secure Storage: Personal data is stored on secure servers with access controls.
• Regular Audits: We perform regular security audits to identify and address potential vulnerabilities.
• User Responsibility: We encourage you to protect your account by not sharing your access with others. If you choose to share access, you do so at your own risk.

12. User Rights

We respect your privacy and are committed to providing you with control over your personal data. Depending on your location and applicable laws, you may have the following rights regarding your personal data:

12.1 Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable time frame and in a commonly used electronic format.

12.2 Right to Rectification

If you believe that any of the personal data we hold about you is incorrect or incomplete, you have the right to request that we correct or update your information.

12.3 Right to Erasure

You can request that we delete your personal data under certain circumstances, such as if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent (where applicable).

12.4 Right to Restrict Processing

You may have the right to request that we restrict the processing of your personal data, such as when you contest the accuracy of the data or when you need the data for legal claims.

12.5 Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another data controller, where technically feasible.

12.6 Right to Object

You have the right to object to the processing of your personal data in certain situations, such as when we are processing your data based on legitimate interests or for direct marketing purposes.

12.7 Right to Withdraw Consent

If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

12.8 Right to Complain

If you believe that we have violated your privacy rights, you have the right to lodge a complaint with a data protection authority.

13. Third-Party Services

Our Website may include links to or integrate with third-party services that are not operated by us. These third-party services may collect, use, and share your data according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with through our Website.

Examples of Third-Party Services We Use Include:

• Payment Processors
  If you make a purchase on our Website, we may use third-party payment processors to handle transactions. These providers will have access to your payment information, but Cassie Perfumes does not store this information on our servers.
• Authentication Providers
  If you log in using third-party authentication services (e.g., Google, Facebook), these providers may collect certain personal information as part of the authentication process.

We do not share your personal data with third-party services unless:

• It is necessary to provide the service (e.g., sharing data with a payment processor to complete a transaction).
• You have given your explicit consent.
• We are required to do so by law.

Please note that once you leave our Website or are redirected to a third-party service, this Privacy Policy no longer applies. Cassie Perfumes is not responsible for the privacy practices of other sites or services.

14. Advertisement & Such

As of Privacy Policy version 1.0.1, Cassie Perfumes does not display any advertisements or promotional content within our Website. We are committed to providing an uninterrupted and focused user experience.

Future Plans
We reserve the right to introduce advertisements, promotional posts, or other forms of monetization in future updates of our Website. If we decide to implement advertisements or promotions, we will update this Privacy Policy accordingly and notify you of any changes.

Any future advertisements or promotional content will respect your privacy. We will ensure that any personal data used in connection with advertisements is handled in accordance with this Privacy Policy and applicable laws.

If and when advertisements are introduced, you may be given options to control your ad preferences. We will provide clear information on how to manage these settings and how to opt out of targeted advertising if applicable.

We value your privacy and will maintain transparency about any changes related to advertisements or promotional content on our Website.

15. Sponsorships and Partnerships

To support and maintain our Website and continue providing services to you, Cassie Perfumes may enter into sponsorship agreements or partnerships with other companies. As part of these agreements, we may display our sponsors’ or partners’ names, logos, and provide external links to their services.

15.1 Sponsorships

If we receive sponsorship to support our Website, we will prominently display the sponsor’s name, logo, and provide a link to their website or service. This is to acknowledge their support and ensure transparency.

15.2 Partnerships

In the event that we merge with or partner with another service, we will introduce this partner to our users. This may include displaying their name, logo, and providing links to their service.

15.3 User Responsibility

Please note that if you choose to interact with or use services provided by our sponsors or partners, you do so at your own discretion. Cassie Perfumes does not control or manage the services provided by these third parties, and their use is governed by their own terms and privacy policies.

15.4 Our Commitment

While we do not have control over our sponsors or partners, we will make every effort to ensure that they share our values and do not violate any of our terms and conditions. Our goal is to align with organizations that have a common mission and uphold similar standards of integrity and respect for users.

16. External Links

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly encourage you to review the Privacy Policy of every website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

17. Malaysian Data Privacy Rights

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access Your Personal Data: You may request to know what personal data we hold about you.
• Correct Your Personal Data: You may request that we correct or update any inaccurate or incomplete personal data.
• Withdraw Consent: You may withdraw your consent to the processing of your personal data, where applicable, while understanding that withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise your rights, you may contact us using the details provided in this Privacy Policy.

18. GDPR Rights to Data Protection

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:

• Right to Access: You have the right to request access to your personal data and obtain information about how we process it.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in specific circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another service provider.
• Right to Object: You may object to the processing of your personal data, particularly for direct marketing purposes.
• Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

19. Children’s Privacy

Our Website and Services are not intended for children. We do not knowingly collect personal data from anyone under the age of 13 without the consent of a parent or guardian.

If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us. We will take reasonable steps to remove such information from our records.

Where parental consent is required under applicable laws, we may request such consent before collecting or processing a child’s personal data.

20. Changes to the Privacy Policy

Cassie Perfumes may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of this Privacy Policy will be updated accordingly.

We may also notify you via email or a prominent notice on our Website before the changes become effective.

You are encouraged to review this Privacy Policy periodically to stay informed of any updates. Changes take effect immediately when posted on this page.

21. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under Malaysian law, you can contact us:

• Email: cassiperfumes@gmail.com

22. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

By using our Website and Services, you agree that any dispute arising out of or in connection with this Privacy Policy, including any issues related to the processing of personal data, will be subject to the exclusive jurisdiction of the courts of Malaysia.